Notes from inside the bothy.
What we shipped and why, how the awkward parts were built, and what we have learned about billing work that other people did.
Attachments and screen recordings, in tickets and in chat.
You can now drop files into a ticket or a message, and record your screen without leaving the page. The recording lands in the conversation and in Docs, not as a link to somewhere else.
Read itEverything that changed in August.
The changelog lists what shipped. This is the same month with the reasoning attached, because a one-line entry rarely explains why a change was worth making.
Read itWhy we do not run payroll, and are not going to soon.
Bothy works out what is owed and to whom. It does not calculate payroll, file anything, or move money. That is a deliberate line, and this is where it is drawn.
Read itWe moved chat out of a tab.
Chat sat in a tab alongside Tasks, Docs and Billing, which meant the conversation disappeared whenever you went to do the work it was about. The shell is now built the other way round.
Read itCharging for the roof, not the people under it.
Thirty dollars a month for the bothy, whoever is in it. Per-seat pricing would earn us more from exactly the customers we want, which is the problem with it.
Read itWhy the timer lives in the shell.
A timer on the Hours page is a timer you forget. Ours sits in the application shell, visible from every screen, with three ways to start it depending on what you already have in front of you.
Read itOnboarding a contractor in an afternoon.
Not a Bothy feature list. This is the sequence that works, learned from agencies who do it often, and the three things that cause almost all the friction later.
Read itThe markup that lives in your head.
What you pay a contractor and what you bill a client sit in two different systems for most agencies, reconciled by hand once a month. That gap is where margin quietly goes missing.
Read itThe door is open.
Thirty days free for a team, free forever for one person. If it does not replace at least three things you pay for, do not keep it.